What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your AC system needs repair at your Knoxville home and you don’t know what that entails. It’s nerve-wracking enough to let an air conditioner repair technician into your home, but then to wonder what they’re going to do tends to add another level of anxiety. No worries! R & M Climate Control Service Experts is here to fill you in on the basic air conditioning repair process so you can be ready when an expert AC service technician needs to pay you a visit.

AC Repair Starts Simple

When the technician arrives to your home, the first thing they will most likely do is request to see your thermostat. It might seem silly, but they need to take a look at it to confirm that it’s not merely a thermostat settings error. The service tech will check that the thermostat is flipped to cool and then decrease the temperature to see if that will start up the AC. A defective or wrongly connected wire could be all that’s preventing you from having a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask you to see the air conditioner. Same as a doctor, the technician will commence their trial and error diagnosis process. There are many variables that could be the cause for an AC that isn’t functioning properly, and it’s up the service tech to look into all the possible sources starting from the most typical issues to the least. This process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioner diagnosis, they will most likely check the air filter to make sure it’s not obstructed or needs to be replaced. They will examine the A/C system’s refrigerant levels, confirm the air condenser fan is circulating properly, verify that the size of your air conditioning system is suitable for the size of your home, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner repairman has pinpointed the trouble, he should explain all your choices to you. The discussion will generally start with the service tech explaining what the issue is, what part (if any) died, how or why it failed, and what function that part has for your air conditioner.

The repairman will then go into your choices, which will involve changing out the part and fixing the issue, but might also involve upgrading parts of the air conditioner, the AC itself, or your entire heating and cooling system. In certain cases, it may make more sense to buy a whole new heating and AC system, especially if the A/C system is past its prime, or susceptible to breaking down again and end up with you spending more on A/C system repairs by the time it’s all said and done. The technician will explain how much time, effort, and cost it will take to rectify the trouble.

The service tech might at this point explain what could have prevented the issue or part failure and how to avoid a future problem from happening. This typically includes yearly maintenance, which not only helps stop an A/C system breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert AC repair companies will offer an annual maintenance plan so you don’t have to stress about making future heating and cooling tune-up appointments for your systems.

At the end, they will explain the process for repairing the failed part or fixing the trouble. If you decide that A/C system repair is better for you than buying an upgraded A/C system, the service tech will order any parts necessary and schedule your new appointment to fix the A/C system. Or, if the part required is already accessible on their van, they will move forward with the air conditioning repair work with your permission.

Remember that throughout Knoxville you’re in good hands with R & M Climate Control Service Experts. Our repairmen are NATE-certified and have undergone extensive background checks so you can feel confident with the technicians we send into your home. If you ever have any questions about your HVAC equipment or what to expect with your AC repair, give us a call 24/7 at 865-229-6176 and we’ll be happy to walk you through the process.

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