The NATE-Certification Advantage

March 20, 2018

 

Service Experts Heating & Air Conditioning proudly sends NATE-Certified technicians into customers’ homes throughout North America every day. While this notation of being Nate-Certified definitely sounds reassuring, what does it truly mean?
nate certified technicians

NATE, an abbreviation for North American Technician Excellence, is the nation’s largest non-profit certification organization for heating, ventilation, air conditioning and refrigeration technicians. NATE is the certification organization that was established by and has been supported by the entire HVACR industry for close to 20 years. Although, not all technicians in the field are required to be NATE-Certified. The certification is elective and technicians can service heating, cooling, ventilation, and refrigeration units without the certification.

It’s a priority for Service Experts that our team is NATE-Certified to make sure we are sending the most qualified technicians into our customers’ homes. To make sure technicians meet these standards, the NATE-Certification exams confirm real-world working knowledge of HVAC and refrigeration systems for technicians. The assessments are knowledge-based exams that evaluate the technician’s understanding of these rules.

Considering Service Experts Heating & Air Conditioning focuses largely on the HVAC side of NATE-Certification, our technicians earn their designations in these areas. However, NATE assessment candidates may earn certification in any of these areas:

  • Air Conditioning
  • Air Distribution
  • Gas Heating
  • Oil Heating
  • Heat Pumps
  • Hydronic Gas (service only)
  • Hydronics Oil (service only)
  • Light Commercial Refrigeration (service only)
  • Commercial Refrigeration (service only)
  • Ground Source Heat Pump Loop Installer
  • Senior HVAC Efficiency Analyst

You can be confident that the technicians at Service Experts are highly efficient and professional and will do the job the proper way from the beginning. Our company has the knowledge and skill set to not only fix your HVAC systems, but to take the ultimate care of your equipment. Call 865-229-6176 to have one of our NATE-Certified experts check out your HVAC system to be sure that it is ready to secure your family’s comfort all year long.

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Our Health and Safety Commitment
At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.