Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Back in May, Service Experts Heating and Air Conditioning of Raleigh got a call from a man named Jimmy from the Raleigh community who told Service Experts about a special project he was planning for his neighbor Kyla.

Kyla Tracy is nine years old and was born with Osteogenesis Imperfecta, sometimes referred to as brittle bone disease. She relies on a wheelchair to get around and her house was not wheelchair accessible, mostly because of the size of the chair. When Jimmy realized the situation, he thought about remodeling the Tracy family’s residence to make it completely wheel-chair compatible. However, due to the age of the home, the task was going to be a bigger job than he initially planned. Looking for another way, Jimmy thought about turning the Tracy family’s carport into a wheelchair compatible apartment, which would come complete with Kyla’s own bedroom, bathroom, playroom, and kitchenette.

Excited, Jimmy started calling local home service groups, including building supply companies, plumbers, and electricians and all of them said they would be happy to help and provide services and supplies. He contacted Service Experts of Raleigh for the HVAC (heating, ventilation, and air conditioning) piece of Kyla’s new mini suite. A couple of Service Experts team members went to Kyla’s home to find out more about the project and were in awe of how bright and sweet Kyla was and they decided they had to contribute.

Kyla’s father, Jared Tracy, said he assumed he would pay for the $12,000 heating and AC equipment for his daughter’s new mini suite, but with the generosity of Lennox and RE Michel, Service Experts was able to give the Tracy’s a bill that said:

“We are more than honored to present you with a full HVAC (heating and air conditioning) system free of charge as long as we can all get hugs.”

The staff at Service Experts of Raleigh were humbled to help provide such a precious girl with a much-deserved place to live and get around in her wheelchair efficiently and safely. But it’s not over yet. The Tracy’s are raising money to purchase a wheel-chair compatible automobile to better transport their family. To read more or to contribute to the family’s van, please click through to their GoFundMe account.

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