Dealing with an AC repair can be one of the most aggravating things to encounter as a homeowner. Not only does it mean you have a broken air conditioner and must do without a comfortable home for an unknown amount of time, but you have to find time to get it repaired. All Knoxville AC repair companies aren’t the same either, so be sure to ask the right questions the next time you need an AC repair.
Do You Have Local References?
Heating and air conditioning equipment is an important investment and is critical to maintaining a comfortable home. That’s why it’s so important to hear from local Knoxville citizens about their AC repair experiences. Those same consumers have been where you are and chose R & M Climate Control Service Experts for a reason. While it can feel a bit weird chatting with someone you don’t know about AC repair, they can offer you an true, unbiased opinion of the services they had done.
Can You Provide a Detailed, Written Estimate?
It’s one thing to talk AC repair costs on the phone, and quite another receiving a comprehensive outline of what is to be performed and the cost accompanying with the work and parts included. Not only does it safeguard you as the consumer, but it also makes sure that the AC contractor is doing everything they’re supposed to. Having something to keep both parties in agreeance can be great, especially if something unexpected comes up on the day of your AC repair.
Are You Licensed, Bonded, and Insured?
When R & M Climate Control Service Experts takes calls from probable customers asking these types of questions, we’re ecstatic that our customers are doing such a deep background check. Confirming that we’re licensed (permitted to complete the work in Knoxville), bonded (financially backed by a bonding company in the instance of a claim being filed), and insured (to prevent you from being held liable should a worker be hurt) is what separates the true experts from the more shady air conditioning companies out there. A worthwhile AC repair company is more than willing to produce proof of all of these so that everyone can be on the same page.
Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at R & M Climate Control Service Experts, we feel confident in using these as a starting place. So next time you’re in need of AC repair and need an honest, trustworthy air conditioner service company in Knoxville, give us a call at 865-229-6176 or set up an appointment with our online scheduler.